The second-hand marketplace Shoppers Voice Frustration Over Sizing Updates

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.

Digital Channels Backlash

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

They have suggested members to check their listings and manually change the size if necessary, resulting in member annoyance.

Sizing System Updates

Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The platform boasts over 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices following member complaints.

April Burns
April Burns

A digital strategist with over a decade of experience in tech innovation, passionate about sharing insights on emerging technologies.